Value
Massage Chair Warranty Comparison
Coverage terms for every chair we currently publish, taken from the manufacturer's own warranty documentation and dated when we verified it.
Warranty length is the headline, but it is rarely one number. Most massage chair warranties are tiered: a short window of in-home labour, a longer parts period, and a longer structural or framework period covering the frame alone. A "5-year warranty" with one year of labour can be worth less than a three-year plan with three years of in-home service.
The three questions worth asking any dealer: who pays the technician after year one, whether parts are shipped to you or fitted for you, and whether the coverage transfers if you sell the chair. Answers vary by dealer as well as by brand.
| Brand | Model | Verified warranty | Price |
|---|---|---|---|
| Cozzia | Qi SE (CZ-711) | 3-year in-home service plus 3-year parts source | $11,449 |
| Cozzia | Qi XE Pro (CZ-716) | 3 years in-home service and 3 years parts source | $12,849 |
| Daiwa | Hubble | 2-year parts and framework, 1-year labor (registration required) source | $11,999 |
| Daiwa | Legacy 4 | 2-year parts and framework, 1-year labor (registration required) source | $8,999 |
| Human Touch | Certus | 5-year limited (5 years structural, 3 years parts, 1 year labor) source | $8,999 |
| Human Touch | Super Novo 2.0 | 5-year limited standard (5 years structural, 3 years parts, 1 year labor); a paid extended plan offers 5/5/5 source | $10,999 |
| Infinity | Circadian 4D DualFlex | 5-year limited residential warranty source | $16,999 |
| Infinity | Genesis Max | 5-year limited Infinity Care (5 years structural, 3 years parts, 1 year labor) source | $12,999 |
| Infinity | Luminary | 5-year Infinity Care limited warranty source | $13,999 |
| JPMedics | Kumo | 3-year full in-home parts and labor, with an optional paid 2-year extension to 5 years source | $10,999 |
| Kyota | Yutaka M898 | 4-year limited warranty (Kyota Promise) source | $12,999 |
| Luraco | i9 Max Plus | Home use: 3-year in-home service, 5-year parts, 10-year leather source | $13,490 |
| Ogawa | 4D Fusion Master Drive | 5-year limited warranty source | $9,999 |
| Ogawa | Master Drive AI 2.0 | 5-year limited (3 years in-home service, 3 years parts, 5 years framework) source | $6,999 |
| Osaki | 3D Dreamer V2 | 1 year parts and labor, with 2nd and 3rd year parts coverage source | $2,499 |
| Osaki | Ai Vivo (Duo) 4D+ | 5-year limited (3 years full service plus 2 additional years parts) source | $12,999 |
| Osaki | OS-3D Ai Vito | 1 year parts and labor, with 2nd and 3rd year parts coverage source | $1,999 |
| Osaki | OS-4000XT | 1 year parts and labor, with 2nd and 3rd year parts coverage source | $4,799 |
| Osaki | OS-Ai Vera 4D+ | 5-year limited (3 years full service plus 2 additional years parts) source | $7,999 |
| Osaki | OS-Champ | 1 year parts and labor, with 2nd and 3rd year parts coverage source | $1,299 |
| Osaki | OS-Highpointe 4D | 5-year limited (3 years full service plus 2 additional years parts) source | $4,999 |
| Osaki | OS-Pro Maestro 4D | 5-year limited (3 years full service plus 2 additional years parts) source | $8,999 |
| Osaki | Platinum Solis Duo 4D+ | 5-year limited (3 years full service plus 2 additional years parts) source | $11,999 |
| Titan | Jupiter LE Premium | 1 year parts and labor; parts only in years 2 and 3 source | $3,799 |
| Titan | Pro-Vigor 4D | 5-year limited warranty source | $2,999 |
| Titan | Summit Flex SL-Track | 1-year parts and labor, years 2–3 parts source | $1,299 |
Terms are summarised from manufacturer documentation for chairs bought new from an authorised dealer. Grey-market and resale purchases are usually excluded. Confirm current terms with the seller before buying.